FAQ

Questions, answered.

Everything buyers usually ask about ordering, delivery and installing a Roto tank. Can't find your answer? Ask us on 0762165989.

›How do I place an order?

Call or WhatsApp us on 0762165989. Tell us the tank size you want and your location — we confirm the price and agree on delivery. You can also tap the "Order" button next to any tank on this site, which opens WhatsApp with the size and price already filled in.

›What sizes are available and what do they cost?

We stock 11 sizes from 1,000L to 24,000L. Prices start at KSh 6,500 for the 1,000L tank, the popular 2,000L is KSh 10,500, and the largest 24,000L is KSh 135,000. See the full price list on the Tank Guide page.

›Do you deliver outside Nairobi?

Yes — we deliver across Kenya, from towns to rural compounds. Share your location when you order and we'll confirm the delivery arrangements and timing for your area.

›How long does delivery take?

Smaller tanks (1,000L–2,000L) are usually dispatched fast from stock. Larger sizes may depend on stock or need planned transport. Ask us on WhatsApp for the current timing for your size and location.

›What do I need before the tank arrives?

A solid, level base — usually a concrete slab or a well-compacted gravel plinth, slightly larger than the tank's base. A new slab should cure fully before the tank is placed on it. See the full checklist on our Delivery & Installation page.

›Do you install the tank?

We guide you through positioning, levelling and connecting the tank to your gutters and pipes, step by step. Tell us your situation on WhatsApp and we'll advise what's needed for your setup.

›Are the tanks safe for drinking water?

Yes — Roto tanks are rotomoulded with a food-grade lining, so the water stays safe for household use. They are also UV-stabilised to handle the Kenyan sun.

›Which size should I buy for a family home?

For a family of 5 to 8 people, the 2,000L tank is our most popular choice. If you want a longer buffer between refills, step up to 3,000L or 4,000L. Our Tank Guide walks through every size.

›Can I order more than one tank?

Absolutely — many customers order two or more smaller tanks instead of one large one, or a combination for a rental row or compound. Message us with your plan and we'll put the order together.

›How do I pay?

We'll confirm payment arrangements with you when you order — message us on 0762165989 and we'll sort out the details for your delivery.

Ready to order?

We're one WhatsApp message away on 0762165989.